General Terms and Conditions

Article I. General Provisions

1. These General Terms and Conditions regulate mutual rights and obligations between a provider of the website www.tierdirectory.com and affiliated website channels and the users of the website and website channels.
2. User´s acceptance of these GTC shall be understood as his/her full understanding and acceptance of its content, and as his/her full approval of rights and obligations defined herein. In case of any discrepancy between these GTC and any service description on website and/or individually agreed terms and conditions of the services, the service description on website and/or individually agreed terms and conditions of the services shall prevail.
3. GTC are valid and effective for the individual legal relation between the provider and the user as of the day when such legal relation originates. The provider may at any time amend the GTC and such amendment becomes valid and effective towards the users as of the day when it is published on website and/or the website channels.

Article II. Interpretation of Definitions

1. For purpose of the GTC and the contractual relationship between the provider and the user, the definitions with the following meaning are used:
2. GTC means these General Terms and Conditions.
3. Provider means a limited liability company Solution Genuine s. r. o., with its seat at Kominárska 1, 831 04 Bratislava – Nové Mesto, the Slovak Republic, Identification No.: 35 976 462, registered with the Commercial Registry maintained with the District Court Bratislava I, Section: Sro, File No. 39206/B.
4. User means any natural or legal person with legal capacity and authorization to run his/her business under the laws of the country of his/her registration, registered on the website upon completion of the registration process, who is interested in the services provided by the provider on the website.
5. Visitor means any and all persons visiting the website without registration, with limited access to the content of the website.
6. Website means a website www.tierdirectory.com operated by the provider.
7. Website channels means all other websites, mobile sites, mobile applications and other portals operated, branded or made available by the provider in connection to the website; unless specified otherwise, these GTC apply also to any and all services provided on website channels.
8. The terms defined in Article 2.1 are used solely for the purposes of clarity of the documents. The content of the provisions is decisive for determining the rights and obligations of the parties.

Article III. Publicly accessible data and Terms of use for Visitors

1. The content of the website is accessible on two levels. Visitors have the free access to the publicly available information without any registration. Upon registration, the users are eligible for access to the data and services provided by the provider, under the terms and conditions defined herein.
2. Data accessible to the visitors are obtained, processed and published on website by the provider from the public sources. The provider is not liable for their accuracy and completeness.
3. Prior to the registration, the use of the website by the visitor does not establish any legal relation between the visitor and the provider considering the services related to the website and offered by the provider.
4. These GTC are available to the visitors prior to their registration as users in publicly accessible part of the website.

Article IV. Registration of the User

1. The registration process shall start upon request of the visitor to sign up in the designated section of the website and fulfillment of the registration form available on the website. The registration is not possible without providing the obligatory information.
2. The user shall get acquainted with the GCT prior to his/her registration. The registration shall be completed only upon confirmation of the user that he/she has read and agrees with GTC.
3. The registration of the user shall be completed upon fulfillment of all the following conditions:
1. Submission of the duly filled-in registration form, and
2. Acceptance of the GTC, and
3. Acceptance of the Terms of Use of the Personal Data, and
4. Payment of the fee (if applicable).
4. The information provided by the user in the registration form must be correct and true; the user is liable for the content of the provided information.
5. The provider shall check the validity of provided e-mail address of the user by confirmative link sent by e-mail. The provider is not obliged to check the validity and correctness of other data provided by the user in the registration form. The provider confirms the completion of the registration by sending a confirmation e-mail; confirmation of the registration is the moment of executing the contract on provision of services to the user.
6. When the registration is completed, the user can sign in to his/her user´s account.

Article V. User´s account

1. The user´s account is accessible to the user and the provider of the website. The user is not limited in his/her use of the user´s account by any special technical requirements.
2. The user´s account is accessible to the user without any time limitations. As login is used user´s email address and password. User may change the password and/or registration information by using a tool located in the user´s account.
3. Forgotten password may be substituted by a new password provided by the provider by using a tool „Forgot your password?“. After providing the e-mail address identical with the registered e-mail address, the user shall generate and e-mail a new password to the user´s e-mail address.
4. The user´s account is an information instrument for information on services provided by the operator and on payments for the services. It also serves as a gateway to the services provided by the provider in the scope as agreed with the user. The scope of each service is defined in these GTC and on website.

Article VI. Services provided by the provider

1. The core services of the provider are the set-up and operation of the website as the automotive B2B network, where visitors and users may obtain published and accessible information, including various proposals of the users and general information on automotive chain suppliers.
2. The provider shall provide the following services to the user:
1. Completion of the registration on the website,
2. Access to the user´s account,
3. Paid services in the scope requested by the user;
4. Unpaid services provided to the user upon fulfillment of the provider´s terms and conditions.
3. The scope of the paid services is always published on website and the visitor may get acquainted with the terms and conditions prior to his/her subscription to such services. The paid services are always provided for the limited period of time. The user may at any time decide to subscribe for update of services (i.e. for more advanced scope of services) or for prolongation of already existing service.
4. The scope of the unpaid services is determined by the provider. These services are accessible to the user upon login to his/her user´s account.
5. The provider is entitled to evaluate user´s eligibility for provision of the services with respect to the content of the website. The provider may refuse to provide specific services to the user, in case that the user is not active in the scope of business relevant to the automotive industry.
6. Unless agreed otherwise in separately concluded agreement, the provider is not a commercial agent for subjects active in the automotive industry and/or for any other subjects.
7. The provider may introduce Product/service Listing Policy or other rules and policies and publish them on the website. Such terms shall be also communicated to the users in their user´s accounts.
8. The provider reserves the right, without prior notice, to restrict access to or use of certain services to paying users only, or to introduce additional conditions for their use.
9. The provider may allow the user to access to the content, products or services offered by third parties directly or by reference. The provider is not responsible for terms and condition, privacy policies and other terms introduced by such third parties.
10. User agrees that all use of the website, and all activities occurred upon login (including the acceptance of provider´s services) will be deemed to have been authorized by the user.

Article VII. Payment for the services

1. Amount of the fee is published on the website for each type of service separately.
2. By ordering a paid service, the user is obliged to pay the agreed fee. The fee is deemed to be paid when it is received by the provider. Provider confirms the payment by sending the electronic invoice to user´s e-mail address.
3. VAT is applicable to the fee in accordance with the valid legal regulation of the Slovak Republic as the domicile of the provider.
4. Methods of payment are bank transfer and the credit card. Fee paid by the credit card is due immediately, fee paid by a bank transfer is due within 14 days from the day of the order. User will receive the instructions for using a bank transfer to his/her e-mail address.
5. In case the credit card payment is not successful, user may change the payment method to the bank transfer.
6. In case the fee is not paid in the due time, the agreement between the parties have not been concluded. User may order the requested services by placing a new order of services.

Article VIII. Rights and Obligations of the Parties

1. User is liable for user content uploaded or published on website (logos, trademarks, product descriptions etc.) and such user content must be in accordance with valid legal regulations and it must not interfere with intellectual property rights or other rights of third persons. User grants to the provider a royalty-free license to publish and communicate the user content on the website. Any claims of the third persons shall be settled by the user.
2. The user is solely responsible for maintaining the confidentiality and security of his/her password and for all activities on the website when logged in. It is prohibited to allow the third person to log in with user´s login information.
3. User is obliged to act in good manners and he/she is obliged to refrain from abusive, insulting, non-professional communication with other visitors and users of the website.
4. The user is obliged to update his/her identification and contact information provided in the user´s account without any delay.
5. It is prohibited to use services of the provider and/or the content of the website for any illegal activity or for purposes contrary to good manners.
6. The provider is entitled to limit the operation of the website and/or provision of the services due to the maintenance works on the website.
7. The provider is also entitled to limit or block individual user in his/her activities on the website due to any abuse of the website or the services by the user. Provider reserves the right to remove, modify or reject any user content or its part, if provider reasonably believes that such user content violates applicable laws and regulations, these GTC or infringes third party´s rights.
8. The provider is entitled to undertake direct and indirect marketing activities on the website and in the user´s account.
9. User if fully aware of the fact that the provider is obliged to cooperate with governmental and/or regulatory authorities, law enforcement bodies in criminal, civil and administrative proceedings under the applicable jurisdiction.
10. Provider is not responsible and liable for user content, including fraudulent untrue, misleading, inaccurate, defamatory, offensive or illicit material. Provider is also not responsible for any transaction risks between user and third party, even if such transaction is executed upon information published or obtained on website.

Article VIII. Data Protection

1. Any personal data provided by the user are processed in accordance with the Regulation (EU) 2016/679 General Data Protection Regulation and Act of the Slovak Republic No. 18/2018 Coll. on Personal Data Protection, and for the purpose of provision of services on website. If specifically agreed, such data may be used for the direct marketing of the provider.
2. If approved by the user, the provider may provide his/her personal data and user identification to third persons for marketing purposes.
3. Detailed information on data protection are included in the Terms of Use of the Personal Data.

Article IX. Limitation of Liability

1. To the maximum extent permitted by law, the services provided by provider on website are provided “As is”, “As available” and “With all faults”. Information provided in the section “Contact Partners” of the website shall be always confirmed by the relevant professionals in the given area (e.g. tax regulation, work regulations, corporate law etc.).
2. Any material downloaded from the website is done at user´s sole discretion and risk. No advice or information obtained from websites shall create any warranty not expressly stated herein.

Article X. Existence and Termination of the Contract

1. User may, even without reason, terminate his/her registration on the website and his/her user´s account. Such termination is performed by using a tool „CANCEL ACCOUNT“. The provider shall thereafter inform the user by sending an e-mail that will contain a confirmation of user´s account cancellation. In case the user cancels his/her registration during the period with pre-paid services, the fee is not refundable.
2. Provider may cancel the registration and the user´s account in case that:
1. User breaches the rules of communication as defined hereto;
2. Provider becomes aware of the fact that user breaches or breached valid legal regulations related to the operation of the website;
3. Provider becomes aware of the fact that the personal and/or contact information provided by the user are incorrect or invalid;
4. Other cases as defined in these GTC.
3. Provider is obliged to notify the user about the registration cancellation pursuant to the Article 10.2 above by e-mail without undue delay.

Article XI. Notices

1. Unless otherwise specified in these GTC, all legal notices or demands to or upon provider shall be made in writing and sent to provider by registered post or courier to the address published on website.
2. Unless otherwise specified in these GTC, all legal notices or demands to or upon user shall be made in writing and sent by registered post or courier delivered to user´s address specified in user´s information.
3. Electronic communication shall be executed via tools accessible on website and in user´s account, or by using an e-mail address of the user specified in user´s information and e-mail address of provider: suport@tierdirectory.com.
4. Electronic communication is deemed to be delivered on the day when it is submitted. Written communication is deemed to be delivered on the day of its actual delivery to the addressee, but not later than on 10th day from the day of its sending.
5. Any and all communication exchanged between the provider and the user shall be in an English language unless the user starts the communication in the Slovak language.

Article XII. Common and Closing Provisions

1. Subject to any additional agreements, these GTC constitute the entire agreement between the provider and the user.
2. The contractual relationship between the provider and the user is governed by the legal regulations of the Slovak Republic, mostly by the Commercial Code and these GTC.
3. The disputes arising from the contractual relationship between the provider and the user shall be settled by an agreement. Should the negotiations between the parties fail, mutual claims shall be validly and effectively settled by the competent Slovak court and under the valid and effective Slovak law.
4. If any provisions of the GTC are held to be invalid or unenforceable, such provisions shall be deleted and the remaining provisions shall remain valid and effective.
5. These GTC are valid and effective as of 1 January, 2023 and they fully revoke and replace any previous GTC of the provider. Provider has right to unilaterally amend or replace the GTC at any time. New GTC shall become binding to the user at the moment when is the user informed on validity of the new GTC in his/her user´s account.